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The Small Print

Important for your holidays

PRICES IN EURO PER PERSON AND NIGHT:
with gourmet board (packages include also a skipass) as well as free use of our wellness oasis "Bergsee".

The visitor's tax of Euro 2.50 per person/night in winter is excluded. The visitor's tax in summer is also Euro 2.50 per person/night.

NON-CONSUMED SERVICES
No refund or discount for non-consumed food.

SHORT STAYS:
up to and including 3 days: € 10.00 per pers./night

EXTRA SERVICES:
breakfast: € 15,00
dinner (6-course menu): € 30,00
dinner in summer (5-course): € 25,00
wellness day: € 15,00
underground parking space: € 8,00 per day

FREE INTERNET ACCESS - via fibreglass in most areas of our hotel (exkl. wellness area)

ROOMS:
We try to consider your room wishes, but we cannot guarantee the reservation of a special room number or floor.

GIFT VOUCHERS:
We offer gift vouchers, vouchers for a bottle of wine or a massage... more info about our › vouchers.

WELLNESS AREA "OASE BERGSEE": 
Relaxation area, only for adults and kids from 16 years.

KIDS EQUIPMENT:
Child-friendly equipment like crib and highchair: available upon request.

FORGOTTEN THINGS:
We only keep until the end of the season.

NON-SMOKING:
Our hotel is non-smoking. Smoking is allowed on your balcony or at the hotel entrance. All other rooms, wellness area, bar, hall and dining hall are non-smoking.

ADVANCE PAYMENT:
For a fix reservation please pay an advance payment of € 150.00 per person: send your credit card number with expiration date - VISA or Mastercard - or make a bank transfer:

Volksbank Tirol AG, Dorfstraße 83, A-6561 Ischgl, 
IBAN: AT51 4239 0005 2000 3985
BIC: VBOEATWWINN

Payment within 14 days after reservation, free of costs for recipient.
Please fill in your name and booking period.
If you cancel, we keep the advance payment as cancellation fee.  

PAYMENT OPTIONS: 

Preferably cash, cash card or credit card (Visa, Mastercard)
Payment of ski passes only possible with cash or cash card.

LATE ARRIVAL-EARLY DEPARTURE:
we charge the room price for the booked days.

CANCELLATIONS:

Please understand that cancellations are only valid in written form.
up to 90 days prior to arrival: cancellation is free of charge
up to 30 days prior to arrival: 40% of the full reservation value
up to 7 days prior to arrival: 70% of the full reservation value
up to 1 day prior to arrival: 90% of the full reservation value

TRIP CANCELLATION INSURANCE:
To have no costs in case of cancellation, we recommend our partner insurance: Europäische Reiseversicherung

CHECK-IN: by 02.00 p.m. (arrival later than 08.00 p.m.: please inform us)  

CHECK-OUT:
 not later than 10.00 a.m.

PETS:
are not allowed.

The General Terms & Conditions of the Austrian Hotel Industry apply. 
Place of jurisdiction: Landeck/Tyrol.

Subject to printing errors and price changes!